Engaging Human Potential
We facilitate workshops for the Corporate, Small Business and Tourism markets in Vancouver, Victoria and throughout BC.
Our approach at Focus Training is to bring clarity and insight to your organization by cultivating effective communication skills, fostering high-quality teams, and inspiring exceptional leadership. Through engaging and supportive workshops, participants gain practical, firsthand knowledge that can be transformed into action plans for immediate implementation and tangible results.
Empower your staff to provide exemplary service experiences with our Customer Experience Training.
Conflict is a natural part of life, presenting opportunities for learning, growth, and stronger relationships. Conflict Resolution Training addresses these challenges, guiding individuals to navigate them effectively.
Focus Training boasts a wealth of experience in the Tourism and Hospitality sectors. Our workshop, dedicated to Elevating the Guest Experience, emphasizes enhancing visitor experiences at your properties and within your communities.
“Show value, create an experience and always strive to exceed customer expectations”